1. About PAIA

PAIA gives effect to the constitutional right of access to information held by the State and by private bodies where access is required for the exercise or protection of any right. A "private body" includes a registered company. SEVEN TWENTY DEGREES (Pty) Ltd is a private body for PAIA purposes.

2. The private body

Name: SEVEN TWENTY DEGREES (Pty) Ltd
Registration number: 2023/212025/07
Country of incorporation: Republic of South Africa

3. Information Officer

Terence Grenfell
Information Officer, as contemplated in PAIA section 51 and POPIA section 56.
Postal address: 52 Wilkes Road, Prestbury, Pietermaritzburg
Email: admin@720degree.co.za

4. Categories of records held

The responsible party holds records in the following broad categories (non-exhaustive; the full manual will list these in detail):

  • Statutory and corporate records — company registration documents, shareholder records, board minutes, regulatory filings.
  • Client engagement records — intake call notes, scope agreements, draft and final assessment reports, delivery call notes, follow-up correspondence.
  • Subscriber records — email addresses, opt-in consent logs, unsubscribe events (processed under POPIA; see the Privacy Notice).
  • Contact and inquiry records — messages and inquiries submitted through the site or by email.
  • Published content — pages served from this site and attribution metadata.
  • Technical and operational records — VPS logs, deployment records, internal research toolkit outputs.
  • Financial and tax records — as required by the Companies Act, Tax Administration Act and Value-Added Tax Act.
  • Employment and contractor records — where applicable.

5. How to request a record

  1. Complete the PAIA Form 2 (request for access to a record held by a private body) as published by the Information Regulator — inforegulator.org.za.
  2. Send the completed form, together with any prescribed fee and proof of the right you are seeking to exercise or protect, to the Information Officer at the email address above.
  3. We will acknowledge receipt within a reasonable time and respond within the 30-day statutory timeframe under PAIA section 56 (extendable by a further 30 days under section 57 in defined circumstances).

6. Grounds for refusal

A request may be refused on the grounds set out in PAIA Chapter 4, Part 3 — including mandatory protection of the privacy of a third party (s 63), protection of commercial information of a third party (s 64), confidential information of a third party (s 65), and protection of records privileged from production in legal proceedings (s 67). Where a request is refused in whole or in part, the decision will set out the section of PAIA relied on and your rights of recourse.

7. Remedies

If you are dissatisfied with a decision, you may lodge an internal appeal with the Information Officer, or a complaint with the Information Regulator (South Africa), or apply to a court for appropriate relief, in accordance with PAIA Chapter 6 and section 78.

8. Information Regulator

Information Regulator (South Africa), JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001 — inforegulator.org.za. The SAHRC administers its own PAIA oversight role and publishes practical guidance — sahrc.org.za.

9. Fees

PAIA prescribes request and access fees for private bodies. The fee schedule is published in the relevant regulations under PAIA. We will inform you of any applicable fee at the time of your request.

Interim notice dated 20 April 2026. The full section 51 manual will replace this notice.